Last updated: September 4, 2026
C & R Plumbing (“C & R Plumbing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, who we share it with, and the choices you have. It applies to this website and to inquiries you send us through it.
Who we are
C & R Plumbing is a licensed plumbing contractor (Oregon CCB #167015) serving Springfield, Eugene, and the surrounding Lane County area. Our mailing address is 244 39th Street, Springfield, OR 97478.
Information we collect
Information you give us. When you submit our contact form, call us, or email us, we collect the information you choose to provide. This typically includes your name, email address, phone number, the service address or project location, and the details of your plumbing request.
Information collected automatically. Like most websites, ours records limited technical information when you visit: your IP address, browser type and version, device type, referring page, the pages you view, and the dates and times of your visits. This information is collected through cookies and similar technologies.
We do not ask for, and do not want to receive, sensitive personal information through this website. Please do not send us Social Security numbers, financial account numbers, or health information through the contact form.
Cookies and analytics
We use cookies to keep the site working correctly and to understand how visitors use it. We use Google Analytics to measure traffic and see which pages are most useful. Google Analytics sets cookies and processes your IP address to estimate your general location; it does not tell us who you are by name.
When you first visit, our cookie banner lets you accept or decline non-essential cookies, and you can change that choice at any time. For a full list of the cookies we use, what each one does, and how long it lasts, see our Cookie Policy. You can also block or delete cookies in your browser settings, though some parts of the site may not work as well if you do.
How we use your information
- To respond to your questions and provide estimates.
- To schedule, perform, and follow up on plumbing work.
- To communicate with you about a project, including scheduling and invoicing.
- To operate, maintain, and improve our website.
- To keep records required for our business, and to comply with legal and licensing obligations.
How we share your information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only in these situations:
- Service providers. Companies that help us run our business and this website, such as our web host, email provider, and analytics provider. They may use your information only to perform services for us.
- Subcontractors and suppliers. Where a project requires it, we may share the details needed to complete the work.
- Legal reasons. Where we are required to by law, or where we need to establish, exercise, or defend legal claims.
How long we keep your information
We keep inquiry and project records for as long as we need them for the purposes described above, and for as long as required by applicable law, contractor licensing rules, tax rules, and warranty periods. When we no longer need information, we delete it or remove the details that identify you.
Your choices and rights
You can ask us to tell you what personal information we hold about you, to correct it if it is wrong, or to delete it. You can also ask us to stop contacting you. To make a request, use the contact details below. We may need to verify your identity before we act on a request.
Depending on where you live, you may have additional rights under state privacy law, including the right to know what personal information is collected and the right to request deletion. We honor these requests regardless of whether a particular law applies to us.
Children’s privacy
This website is intended for adults seeking plumbing services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to other sites
Our website may link to other websites that we do not control, including our social media pages. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to read the privacy policy of any site you visit.
Security
We take reasonable steps to protect the information we collect, including serving this website over an encrypted connection. No website or method of transmission is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Please check back periodically.
Contact us
If you have questions about this Privacy Policy or about how we handle your information, please contact us:
C & R Plumbing
244 39th Street, Springfield, OR 97478
Phone: (541) 357-6039
Email: craig@crplumb.com